ASSESSING EMPLOYEE JOB SATISFACTION AND ITS IMPACT ON ORGANIZATIONAL PERFORMANCE: A SURVEY-BASED ANALYSIS
DOI:
https://doi.org/10.55829/b76xpt70Keywords:
Employee job satisfaction, Organizational performance, Workplace culture, Career development, Compensation, IT sectorAbstract
This research explores the impact of employee job satisfaction on organizational performance, with a specific focus on the information technology (IT) sector. The study examines four key dimensions of job satisfaction—compensation and benefits, work-life balance, career development opportunities, and workplace culture—and their effects on employee retention, productivity, and profitability. Using a quantitative survey-based methodology, data were collected from 280 valid responses of full-time employees in IT firms, and analyzed using descriptive statistics, correlation analysis, and regression analysis via SPSS. The results revealed that workplace culture and career development opportunities have the strongest correlations with employee retention and productivity, whereas compensation and benefits had a relatively lower impact. The findings suggest that non-financial factors such as workplace culture and career development play a critical role in enhancing organizational outcomes. This study emphasizes the need for a holistic approach to employee satisfaction that goes beyond financial incentives, and highlights the importance of fostering a positive workplace culture to retain employees and boost performance. Implications for management practices and future research directions are discussed.
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