AN EVALUATION OF THE IMPACT OF ARTIFICIAL INTELLIGENCE INTEGRATION ON JOB DISPLACEMENT AND EFFICIENCY IN HUMAN RESOURCE MANAGEMENT
DOI:
https://doi.org/10.55829/q9ag6c29Keywords:
Artificial Intelligence; Human Resource Management; Job Displacement; HR Efficiency; Automation; ReskillingAbstract
Artificial intelligence (AI) is being widely adopted in human resource management (HRM) to transform conventional HR practices; while increasing efficiency, it has sparked debates on human displacement. The purpose of this research was to assess the changes that have occurred in the HR job roles and productivity due to AI. A secondary qualitative research design has been conducted, which included an analysis of secondary data through thematic analysis. The study concludes that the use of AI improves HR function productivity especially in the areas of recruitment and performance management. Through automation, we have been able to free up the time of HR professionals for other strategic activities. However, it also raises some concerns for the employment of people and their displacement especially where the jobs are routine. This paper also focuses on the role of reskilling to prevent job displacement and achieve a proper AI integration.
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