MALEK, N.; DAVE, S. EXPLORING CUSTOMER SATISFACTION AND LOYALTY IN THE TELECOMMUNICATIONS INDUSTRY: A COMPREHENSIVE REVIEW. International Journal of Management, Public Policy and Research, [S. l.], v. 2, n. 4, p. 95–107, 2023. DOI: 10.55829/ijmpr.v2i4.193. Disponível em: https://ijmpr.org/index.php/IJMPR/article/view/193. Acesso em: 20 may. 2024.